Payment Policy

Effective Date: [Insert Date]

At Ebuylo, we aim to make the payment process simple, secure, and convenient for our customers across Bangladesh.

1. Available Payment Methods

Ebuylo may offer the following payment methods depending on product and delivery location:

• Cash on Delivery (COD): Pay the order amount in cash when your order is delivered.
• Online Payment: Where available, customers may pay through the payment methods supported by our website or payment service provider.

Available payment methods may vary depending on the order and delivery location.

2. Cash on Delivery (COD)

For Cash on Delivery orders:

• Customers do not need to make an advance payment unless otherwise stated.
• The applicable order amount must be paid to the delivery person at the time of delivery.
• Customers should provide a valid phone number and accurate delivery address.
• We may contact the customer to confirm the order before dispatch.
• Customers are requested to accept confirmed orders and avoid unnecessary order cancellations or refusals.

3. Online Payments

Where online payment is available, customers may be redirected to a third-party payment service provider.

Ebuylo does not directly store sensitive payment information such as card numbers, PINs, or passwords unless explicitly stated.

Online payments may be subject to the terms, conditions, and privacy policies of the relevant payment service provider.

4. Order Confirmation

An order is considered confirmed only after Ebuylo has successfully verified and accepted the order.

For certain orders, we may contact the customer by phone, SMS, WhatsApp, or other available communication methods for confirmation.

5. Pricing and Payment Amount

The total amount payable will be based on the product price and any applicable delivery or other charges displayed or communicated during the ordering process.

Ebuylo reserves the right to correct pricing or calculation errors and may contact the customer before processing an affected order.

6. Payment Security

We take reasonable measures to help protect customer and payment-related information.

However, no online payment or electronic transmission method can be guaranteed to be completely secure.

Customers should never share their card PIN, OTP, password, or other confidential payment credentials with anyone claiming to represent Ebuylo.

7. Failed or Unsuccessful Payments

If an online payment fails or is not successfully confirmed, the order may not be processed until the payment status is verified.

If money has been deducted but the order status has not been updated, please contact Ebuylo with the relevant transaction details.

8. Refunds

Approved refunds will be handled according to our Return & Refund Policy.

For Cash on Delivery orders, Ebuylo may request appropriate payment information from the customer when necessary to process an approved refund.

9. Changes to Payment Methods

Ebuylo may add, remove, or change available payment methods at any time depending on availability, security, service-provider requirements, or business needs.

10. Contact Us

If you have any questions about payments, please contact us:

Business Name: Ebuylo
Website: ebuylo.com
Email: info.ebuylo@gmail.com 
Phone/WhatsApp: +8801758171577
Business Address: Shirajdikhan Munshiganj Dhaka Bangladesh 1542 

---

Thank you for shopping with Ebuylo.