Privacy Policy

Effective Date: [Insert Date]

At Ebuylo, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use our website, place an order, or communicate with us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our website or place an order, we may collect the following information:

• Full name
• Mobile/phone number
• Email address, if provided
• Delivery and billing address
• Order and product information
• Payment-related information, where applicable
• Information you provide when contacting our customer support
• Website usage information, such as IP address, browser type, device information, and pages visited
• Cookies and similar technologies, where applicable

We only collect information that is reasonably necessary to provide our services and process your orders.

2. How We Use Your Information

We may use your personal information to:

• Process, confirm, and deliver your orders
• Contact you regarding your order
• Provide customer support
• Process returns, exchanges, or refunds
• Improve our products, services, and website
• Send important updates related to your orders or account
• Prevent fraud, misuse, or unauthorized activity
• Comply with applicable laws and legal requirements
• Send promotional or marketing communications where permitted and, where required, with your consent

3. Cash on Delivery

Ebuylo may offer Cash on Delivery (COD) as a payment option. When you place a COD order, we may use your name, phone number, and delivery address to confirm and deliver your order.

We will not ask you to provide unnecessary payment information for a COD order.

4. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share limited information with trusted service providers when necessary to operate our business, including:

• Courier and delivery partners
• Payment service providers, when applicable
• Website hosting and technical service providers
• Customer service or communication service providers
• Government authorities or law-enforcement agencies when required by applicable law

These parties may receive only the information reasonably necessary to perform their services.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmission or electronic storage is completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our website, remember preferences, and improve our services.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

7. Third-Party Services and Links

Our website may use third-party services or contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of third-party websites or services. We recommend reviewing their respective privacy policies before providing them with personal information.

8. Marketing and Communications

If you provide your contact information, we may occasionally contact you regarding your orders, services, special offers, or promotions, where permitted by applicable law.

You may request to stop receiving promotional communications at any time by contacting us or following the available unsubscribe instructions.

9. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, resolving disputes, maintaining business records, and complying with applicable legal obligations.

When information is no longer reasonably required, we may securely delete or anonymize it.

10. Your Privacy Rights

Depending on applicable law, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information in certain circumstances
• Ask how your information is being used
• Withdraw consent where processing is based on consent
• Opt out of certain promotional communications

To make a privacy-related request, please contact us using the information provided below.

11. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate authorization.

If you believe that a child has provided us with personal information without appropriate consent, please contact us so that we can review and take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

When we make changes, we may update the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Business Name: Ebuylo
Website: ebuylo.com
Email: info.ebuylo@gmail.com 
Phone/WhatsApp: +8801758171577
Business Address: Shirajdikhan Munshiganj Dhaka Bangladesh 

We will make reasonable efforts to respond to privacy-related inquiries within a reasonable period.

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Thank you for trusting Ebuylo.