Terms & ConditionsTerms

Effective Date: [Insert Date]

Welcome to Ebuylo. By accessing or using our website, you agree to comply with the following Terms & Conditions. Please read them carefully before placing an order.

1. About Ebuylo

Ebuylo is an online shopping platform offering a variety of products to customers across Bangladesh.

We reserve the right to update, modify, add, or remove products, prices, offers, and services at any time without prior notice.

2. Placing an Order

When placing an order through our website, you agree to provide accurate and complete information, including:

• Your full name
• Active mobile number
• Correct delivery address
• Required product and quantity information

We may contact you by phone or message to confirm your order before processing it.

Providing incorrect or incomplete information may result in delivery delays or cancellation of the order.

3. Order Confirmation

Submitting an order does not always guarantee that the order will be accepted.

Ebuylo reserves the right to cancel or reject an order in situations including:

• Product being unavailable
• Incorrect product or price information
• Incorrect or incomplete customer information
• Suspected fraudulent or abusive activity
• Delivery limitations
• Other reasonable operational circumstances

If an order is cancelled after payment has been made, any applicable refund will be handled according to our refund process.

4. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, colors, and sizes are accurate.

However, actual product color or appearance may vary slightly depending on your device display, lighting, photography, or manufacturing differences.

Minor variations in packaging or appearance may also occur.

5. Product Prices

All product prices displayed on our website are subject to change without prior notice.

We make reasonable efforts to maintain accurate pricing. If an obvious pricing error occurs, we may contact the customer before processing the order or cancel the affected order.

Any applicable delivery charges will be displayed or communicated before order completion.

6. Cash on Delivery (COD)

Where available, Ebuylo may offer Cash on Delivery.

For COD orders, customers are required to pay the applicable order amount to the delivery person at the time of delivery.

Customers should provide a valid and reachable phone number for order confirmation and delivery communication.

7. Delivery

We aim to deliver orders within the estimated delivery timeframe communicated to the customer.

Delivery times may vary depending on:

• Delivery location
• Courier availability
• Weather conditions
• Public holidays
• Unexpected operational issues
• Other circumstances beyond our reasonable control

Ebuylo is not responsible for delays caused by circumstances beyond our control.

8. Return and Exchange

Ebuylo may provide return or exchange facilities according to our applicable Return & Refund Policy.

Customers must follow the return conditions and procedures provided by Ebuylo.

Products may be required to meet certain conditions for a return or exchange, including being unused, undamaged, and accompanied by relevant packaging or accessories where applicable.

Certain products may not be eligible for return or exchange due to their nature.

9. Refunds

If a refund is approved, the refund will be processed according to Ebuylo's applicable refund procedure.

The time required to receive a refund may vary depending on the payment method and financial service provider.

For Cash on Delivery orders, any approved refund arrangement will be communicated directly to the customer.

10. Customer Responsibilities

Customers agree to:

• Provide accurate contact and delivery information
• Accept confirmed orders
• Be available or ensure someone is available to receive the delivery
• Inspect products according to applicable return conditions
• Not misuse the Ebuylo website or services
• Not place fraudulent, false, or intentionally abusive orders

Repeated refusal of confirmed COD orders or misuse of our services may result in restrictions on future orders.

11. Website Use

You agree not to:

• Use the website for unlawful purposes
• Attempt to gain unauthorized access to the website or its systems
• Upload malicious software or harmful content
• Copy, reproduce, or misuse Ebuylo's content, branding, images, or materials without permission
• Interfere with the normal operation or security of the website

12. Intellectual Property

All Ebuylo branding, logos, website content, text, graphics, images, designs, and other original materials are protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, or commercially use Ebuylo's materials without prior written permission.

Product images or information provided by third-party suppliers may remain subject to their respective rights.

13. Third-Party Services

Ebuylo may use third-party services such as courier companies, payment providers, hosting services, analytics services, or other service providers.

The availability and operation of such services may be subject to the terms and policies of the respective third parties.

14. Limitation of Liability

Ebuylo will make reasonable efforts to provide accurate information and reliable services.

However, we are not responsible for losses, delays, interruptions, or damages resulting from circumstances beyond our reasonable control, including courier delays, technical failures, natural disasters, internet interruptions, or other unforeseen circumstances.

Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

15. Changes to These Terms

Ebuylo may update these Terms & Conditions from time to time.

Any changes will be posted on this page, and the updated "Effective Date" may be shown at the top.

By continuing to use our website after changes are posted, you agree to the updated Terms & Conditions.

16. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Business Name: Ebuylo
Website: ebuylo.com
Email: info.ebuylo@gmail.com 
Phone/WhatsApp: +8801758171577
Business Address: Shirajdikhan Munshiganj Dhaka Bangladesh 1542

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Thank you for shopping with Ebuylo.